Privacy Policy

Tax Back Consulting – taxbackconsulting.com

This Privacy Policy explains how taxbackconsulting.com collects, uses and protects any personal information that you provide when using this website.

taxbackconsulting.com is a trading name for the services of Tax Back Consulting SRL, Oradea, Romania. We are fully committed to protecting your privacy and ensuring that your personal data is processed lawfully, fairly and transparently in accordance with the EU General Data Protection Regulation (Regulation (EU) 2016/679 – “GDPR”).

This policy is effective from 01 January 2019 and may be updated from time to time. Please review this page periodically to ensure you are aware of any changes.


Information We Collect

We may collect and process the following personal data:

  • Contact information such as name, email address, postal address and telephone number;

  • Financial and personal identification information necessary for preparing and submitting tax refund applications on your behalf;

  • Any other information that you voluntarily provide to us through our website or communication channels.


How We Use Your Information

We collect and process your personal data for the following purposes:

  • To provide the services you have requested, including the preparation and submission of tax refund applications;

  • To communicate with you regarding your applications, services and support requests;

  • To send marketing communications (emails, newsletters or SMS), only where you have expressly consented;

  • To improve our services, website and customer experience;

  • To comply with legal and regulatory obligations.

We will never sell your personal data.


Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

  • Your consent;

  • The performance of a contract or pre-contractual measures;

  • Compliance with legal obligations;

  • Our legitimate business interests, provided these do not override your fundamental rights and freedoms.


Information Sharing

We may share your personal data only with:

  • Trusted service providers and partners engaged in processing tax refund applications on our behalf;

  • Tax authorities and public bodies where required by law;

  • Legal or regulatory authorities where necessary to comply with applicable legislation.

Your personal data will only be shared as described in this Privacy Policy. We do not sell or rent your personal data to third parties.


Data Retention

We will retain your personal data only for as long as necessary to fulfil the purposes for which it was collected and to comply with applicable legal, tax and regulatory requirements.


Your Rights

Under the GDPR, you have the following rights:

  • The right to access your personal data;

  • The right to rectification of inaccurate or incomplete data;

  • The right to erasure (“right to be forgotten”), where applicable;

  • The right to restrict or object to processing;

  • The right to data portability;

  • The right to withdraw your consent at any time;

  • The right to lodge a complaint with a supervisory authority.

To exercise any of these rights, please contact us at: contact@taxbackconsulting.com


Cookies and Tracking Technologies

Our website uses cookies to improve your browsing experience and analyse website traffic. For more information, please consult our Cookie Policy.


Security

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse or alteration.


Changes to This Policy

We may update this Privacy Policy from time to time. Any material changes will be published on this page and, where appropriate, notified to you by email.


Contact Information

If you have any questions about this Privacy Policy or the processing of your personal data, please contact us:

Tax Back Consulting SRL
Street Ceyrat 31B, WR 10, Ap. 27
410087 Oradea, Romania

Tel: +40 775 584 108
Email: contact@taxbackconsulting.com